Privacy Policy

1. Information Collection

1.1 Types of Information We Collect

To provide you with better logistics services, we may collect the following types of information:

• Personal Information: Name, company name, email address, phone number, etc.
• Logistics Information: Sender/recipient addresses, package weight and dimensions, cargo descriptions
• Technical Information: IP address, browser type, access time, and page view records
• Device Information: Operating system, device identifiers, and other information (for API calls)

1.2 How Information Is Collected

We collect information through the following methods:

• Directly from you (such as account registration, shipment forms)
• Automatically collected (such as website access data)
• API integration calls

2. How We Use Information

We use collected information for the following purposes:

• Processing and delivering your logistics orders
• Providing customer service and support
• Delivering logistics services via API integration
• Sending service updates and important notifications
• Conducting business analysis and improving our services
• Complying with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share information in the following situations:

• Logistics Service Partners: Sharing necessary logistics information with our courier partners, trucking companies, etc.
• Legal Requirements: To comply with laws and regulations or respond to valid legal process requests
• Business Transfer: In the event of a merger or acquisition, relevant information may be transferred to new owners

4. Data Security

We implement technical and administrative measures to protect your information security:

• Using SSL/TLS encryption for data transmission
• Regular security audits and penetration testing
• Restricting employee access, only authorized personnel can access necessary information
• Adopting industry-standard storage security measures

5. Your Rights

Under applicable laws and regulations, you have the following rights:

• Right of Access: Query the personal information we hold about you
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of personal information under certain conditions
• Right to Withdraw Consent: Withdraw consent for information processing at any time

6. Cookie Policy

We use cookies and similar technologies to:

• Remember your login state and preferences
• Analyze and improve website performance
• Provide personalized user experiences

7. Contact Us

If you have any questions, suggestions, or complaints about our privacy policy, please contact our data protection team through the following channels:

• Email: privacy@fastransp.com
• Mailing Address: FastTransp Building, Nanshan District Technology Park, Shenzhen, Guangdong Province, China